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travel

IIM Lucknow study finds out what kind of language by chatbots can help gain customer trust

The researchers did three comprehensive studies to assess customers’ responses to different kinds of apologies. The participants interacted with chatbots, designed using the "Bot Penguin" platform, which offered either abstract or concrete apologies based on their programming.

Govt to expand Mudra loans for homestays, to develop 50 tourism sites with states

In efforts to boost tourism in the country, Sitharaman said medical tourism will be promoted in partnership with the private sector and the government will also give special focus to destinations related to life and times of Lord Buddha.

Malaysia tourism

Malaysia extends visa-free entry for Indians until 2026

The visa exemption, applicable to all Indians visiting Malaysia for up to 30 days, is aimed at promoting economic and tourism growth in the lead up to 'Visit Malaysia Year 2026.'

Indian

Indian family’s dream trip to Kazakhstan turns into nightmare after man breaks thighbone in fall

Following days of uncertainty and "zero help" from the Indian mission in Astana, an IndiGo engineer from Kerala finally secured special approval to retrofit an aircraft by removing eight seats to make way for a stretcher so that the injured Kochi man could fly back home for surgery.

No room for unmarried couples: OYO rolls out new policy for UP's Meerut town for now

OYO has given the directive to its partner hotels in Meerut to ensure this with immediate effect. Based on ground feedback, the company may expand this to more cities, people familiar with the policy change said.

Goa CM slams social media influencers over 'empty Goa' claims

Goa Chief Minister Pramod Sawant rejected claims by influencers that the state was "empty" during the holiday season, asserting that "hotels are full" and criticizing the spread of false messages about declining tourism in Goa.

Air India

In a first, Air India rolls out Wi-Fi for select domestic flights

The service will be offered free of charge on select domestic flights including Airbus A350, Boeing 787-9, and select Airbus A321neo aircraft for a limited introductory period and Air India will progressively offer the service on other aircraft in its fleet in the future, the airline said in a statement.