India’s First AI-Powered Railway Operations Centre Launched in Bengaluru

Indian Railways has inaugurated its first Artificial Intelligence (AI)-enabled Railway Operations Centre (ROC) in Bengaluru, marking a major step in the modernisation of railway operations through advanced digital technologies. The initiative aims to improve efficiency, safety and punctuality across one of the world’s largest rail networks.

The AI-powered ROC integrates data from multiple sources, including signalling systems, train movement records, maintenance logs and passenger demand patterns. By using predictive analytics and machine learning algorithms, the centre enables real-time traffic management, proactive maintenance planning and accurate demand forecasting. This data-driven approach is expected to reduce delays, optimise asset utilisation and enhance passenger experience.

A key feature of the ROC is predictive maintenance, which uses AI models to identify potential equipment failures before they occur. By shifting from reactive to preventive maintenance, Indian Railways aims to minimise disruptions, improve safety and reduce maintenance costs. The system can also prioritise interventions based on risk assessment, ensuring efficient allocation of resources.

In terms of operations, the ROC provides a centralised command-and-control mechanism, allowing officials to monitor train movements and network performance in real time. AI-driven insights support faster decision-making during congestion, disruptions or emergencies, improving overall network resilience.

The centre also contributes to demand forecasting and capacity planning, helping Indian Railways align services with passenger and freight demand. This is particularly relevant for managing seasonal surges, special trains and freight corridors.

The launch of the AI-powered ROC aligns with broader initiatives such as Digital India, Gati Shakti and smart infrastructure development. Experts view the move as a step towards building an intelligent, technology-driven transport system that supports economic growth and sustainability.

Overall, the Bengaluru ROC demonstrates how AI can transform public infrastructure management, setting the stage for replication across other railway zones and reinforcing Indian Railways’ commitment to innovation and service efficiency.