India’s model of inclusive digital governance

India’s Digital Public Infrastructure (DPI) framework—anchored by platforms such as Aadhaar, Unified Payments Interface (UPI), and DigiLocker—continued to attract significant global attention in early 2025. International organisations, developing countries, and multilateral forums have increasingly recognised India’s DPI as a scalable and cost-effective model for delivering public services, enhancing financial inclusion, and strengthening governance capacity.
India’s DPI ecosystem is characterised by open, interoperable, and population-scale digital platforms. Aadhaar provides a universal digital identity, enabling targeted delivery of welfare benefits and reducing leakages through Direct Benefit Transfer (DBT). UPI has revolutionised digital payments by enabling real-time, low-cost transactions, boosting financial inclusion and supporting small businesses. DigiLocker facilitates paperless governance by providing citizens secure access to official documents, improving efficiency and transparency.

The global interest in India’s DPI strengthens the country’s soft power. Through initiatives such as the Global DPI Repository and digital cooperation under South–South frameworks, India is emerging as a norm-setter in digital governance. Several countries in Asia, Africa, and Latin America are exploring adaptations of the UPI model and digital ID systems, positioning India as a key development partner in the digital domain.

However, the expanding use of DPI also raises important concerns. Issues related to data privacy, cybersecurity, and surveillance have gained prominence, particularly in the absence of a fully mature data protection ecosystem. Digital exclusion remains a challenge for populations with limited access to smartphones, internet connectivity, or digital literacy, risking the marginalisation of vulnerable groups.
The way forward lies in balancing innovation with safeguards. Effective implementation of data protection laws, strengthening cybersecurity infrastructure, promoting digital literacy, and ensuring offline or assisted access mechanisms are essential. International collaboration on ethical digital governance standards can further enhance trust.
In conclusion, India’s DPI represents a transformative governance innovation with global relevance. Ensuring inclusivity, privacy, and resilience will be key to sustaining its domestic success and international leadership.

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