The Prime Minister of India delivered a speech to Civil Servants during the 17th Civil Services Day celebration in New Delhi
Civil Services Day is celebrated annually on April 21st to honor the occasion in 1947 when Sardar Vallabhbhai Patel addressed the inaugural group of civil servants at Metcalfe House in New Delhi. He referred to civil servants as the 'Steel frame of India,' highlighting their crucial role in preserving national unity and integrity.
The responsibilities of civil services in governance include administering welfare programs and ensuring that public services effectively reach their intended recipients, especially at the grassroots level. They also play a vital role in maintaining law and order by upholding the rule of law and collaborating with law enforcement agencies.
However, civil services face several challenges, including red-tapism, which leads to delays in decision-making and service delivery due to excessive procedural formalities. Additionally, the high-pressure work environment and long hours adversely affect the mental health of civil servants. There is also a resistance to innovation, as a rigid administrative culture often stifles experimentation and the adoption of new practices.
Furthermore, many existing rules and procedures are outdated remnants from the colonial era that do not align with contemporary governance requirements.
The Constitution provides several provisions related to civil services, including Article 309, which grants Parliament and State Legislatures the authority to regulate recruitment and service conditions. Article 310 states that civil servants at both the Union and State levels serve at the pleasure of the President or the Governor, respectively. Article 311 offers protections against arbitrary dismissal for civil servants. Article 312 details the process for establishing All India Services, such as the Indian Administrative Service (IAS), Indian Police Service (IPS), and Indian Forest Service (IFoS). Finally, Articles 315 to 323 of the Indian Constitution establish Public Service Commissions (PSCs) for the Union (UPSC) and each state (SPSC).
Reforms in governance aimed at improving bureaucratic efficiency. The Mission Karmayogi National Program, launched by the Government of India in 2020, serves as a flagship initiative for the training of civil servants. Its goal is to shift the Civil Services from a 'Rule Based' to a 'Role Based' and citizen-centric operational model.
Mission Karmayogi is built upon six foundational pillars: Policy Framework, Institutional Framework, Competency Framework, Digital Learning Framework (which includes the Integrated Government Online Training Karmayogi Platform, iGOT-Karmayogi), Electronic Human Resource Management System (e-HRMS), and Monitoring and Evaluation Framework.
Additionally, the introduction of Lateral Entry into Civil Services aims to infuse domain expertise and enhance competitiveness within the administration. e-Governance initiatives such as the Centralised Public Grievance Redress and Monitoring System (CPGRAMS) for addressing grievances, SPARROW for performance evaluations, and the digitization of service records further support these reforms.
In conclusion, civil servants are crucial in determining the direction of India's development and governance, often referred to as the architects of Viksit Bharat. By embracing the Panch Pran—dedication to a developed India, moving away from colonial legacies, pride in cultural heritage, fostering unity, and a strong sense of duty—civil servants can help achieve the vision of a prosperous, resilient, and self-sufficient India.
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